SHIPPING + RETURNS
SHIPPING POLICY
We’re so excited to send your order your way!
Processing Time:
All orders are processed within 2–4 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking details once your order ships.
Shipping Rates & Delivery:
Shipping rates are calculated at checkout based on your location and order total. We currently ship within [your country — e.g., the U.S.] using standard delivery. Most packages arrive within 3–7 business days after shipping.
Free Shipping:
Enjoy free standard shipping on orders over $[amount].
Delays:
While we do our best to ship promptly, carrier delays (especially during holidays or severe weather) may occur and are beyond our control.
Lost or Damaged Packages:
If your order arrives damaged or appears lost, please contact us at [your email] within 7 days of delivery, and we’ll be happy to help.
RETURN & EXCHANGE POLICY
Returns:
We accept returns within 14 days of delivery for store credit or exchange. Items must be unworn, unwashed, and in original condition with tags attached.
Exchanges:
Need a different size or style? Please contact us at [your email] within 14 days of receiving your order to arrange an exchange (subject to availability).
Non-Returnable Items:
For hygiene and safety reasons, we cannot accept returns on sale items, accessories, or final-sale products.
Return Shipping:
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Damaged or Incorrect Orders:
If your order arrives damaged or you received the wrong item, please contact us at [your email] within 7 days of delivery, and we’ll make it right.